Privacy Policy

Privacy Policy

Last updated: 30 June 2026

This Privacy Policy describes how Curiously (operated by KLH Ventures, "we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from playcuriously.shop (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device or computer that often include an anonymous unique identifier
  • Log files — track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely by our payment provider), email address, and phone number. We refer to this as "Order Information."

How We Use Your Information

We use Order Information to:

  • Process and fulfil orders, including sending order confirmations and invoices
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Send you information about our products or services where you have opted in

We use Device Information to:

  • Improve and optimise our Site
  • Understand how customers find and use our Site
  • Assess the success of our marketing and advertising campaigns

Sharing Your Information

We share your personal information with third parties to help us provide our services. These include:

Shopify — our ecommerce platform. Your data is stored through Shopify's data storage, databases, and applications. See Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.

Meta (Facebook & Instagram) — we share personal information with Meta to help deliver relevant advertising and measure the effectiveness of our ads. This includes:

  • Browser-side tracking via the Meta Pixel, which collects device information and browsing behaviour on our Site
  • Advanced matching, which uses hashed personal data (such as email address and phone number) to match your activity to a Facebook account
  • Server-side event sharing via the Meta Conversions API, which sends purchase and behaviour events directly from our servers to Meta

You can opt out of targeted advertising from Meta at https://www.facebook.com/settings/?tab=ads, or via the Digital Advertising Alliance opt-out at http://optout.aboutads.info/.

We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Your Rights

If you are located in Australia, you have rights under the Privacy Act 1988 (Cth), including the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at the address below.

If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to access the personal information we hold about you, request that your personal information be corrected, updated, or deleted, and in certain circumstances, to restrict or object to our processing of your personal information.

To exercise any of these rights, contact us at hello@playcuriously.shop.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the "Last updated" date at the top of this page.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@playcuriously.shop.

Curiously / KLH Ventures Melbourne, Victoria, Australia