Privacy policy

Last updated: 2026-06-29

Curiously (operated by Katherine Herbert, ABN 59 172 828 003) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.

We comply with the Australian Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).

What information we collect

When you place an order or browse our store, we may collect:

Contact information — name, email address, phone number
Delivery information — shipping address
Payment information — processed securely by Shopify Payments. We do not store your card details.
Order history — what you've purchased and when
Browsing data — pages visited, time on site, device type (collected via cookies)

How we use your information

We use your information to:

Process and fulfil your orders
Send you order confirmations and shipping updates
Respond to your questions and support requests
Send you marketing emails if you've opted in (you can unsubscribe at any time)
Improve our website and product range
Comply with legal obligations

We do not sell your personal information to third parties.

Who we share your information with

To operate our store, we share information with trusted third parties only as necessary:

Shopify — our ecommerce platform. Shopify's Privacy Policy
Shipping carriers — to deliver your order (name and address only)
DSers / our suppliers — to fulfil your order (name and shipping address only)
Meta (Facebook/Instagram) — for advertising, using aggregated or anonymised signals only
Email marketing provider — if you've subscribed to our mailing list

All third parties are required to handle your data securely and in accordance with applicable law.

Cookies

Our website uses cookies to:

Keep your cart and session active
Understand how visitors use our site (analytics)
Show you relevant ads on other platforms (advertising cookies)

You can disable cookies in your browser settings. Disabling them may affect your ability to use parts of the site (such as checkout).

Your rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt out of marketing emails at any time using the unsubscribe link in any email

EU residents: You also have the right to data portability and to lodge a complaint with your local data protection authority.

Data retention

We retain order and customer information for 7 years in accordance with Australian taxation law. Marketing data is retained until you unsubscribe or request deletion.